Publisher
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University of Melbourne

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PhD Opportunity in Customer Service and GenAI The University of Melbourne in Australia

Degree Level

PhD

Field of study

Computer Science

Funding

Full funding available
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Country

Australia

University

University of Melbourne

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Keywords

Computer Science
Artificial Intelligence
Business
Management
Customer Service

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About this position

PhD opportunity related to customer service and Generative AI (GenAI) was shared by Professor Liliana Bove from The University of Melbourne.

The post announces a project titled “Shaping the Future of Customer Service with GenAI”. It notes that the University of Melbourne home-based project has now been filled, while the KU Leuven home-based project will begin shortlisting soon.

This is a research opportunity for doctoral-level study in areas connected to business, management, customer service, and artificial intelligence. No funding details, eligibility criteria, deadline, or application link are provided in the post.

Interested candidates should monitor follow-up announcements from Professor Bove or KU Leuven for the next shortlisting stage and any formal application instructions.

Funding details

Full funding including tuition fees and living expenses is available for this position. The scholarship covers all educational costs and provides a monthly stipend.

How to apply

Please submit your application including a cover letter, CV, academic transcripts, and contact information for two references. Applications should be sent via the online portal before the deadline.

More information can be found here

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